PRIVACY POLICY
Amigo Ski henceforth referred to as "we" "Amigo" or "The Company" is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
1. Use of customer information - Information required to process your booking
We require certain information to allow us to handle your enquiries and process your booking. This can include, for example, your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date. We also reserve the right to know all the names and ages of the other persons in your group and should they wish to receive copy documents, with your permission, we will require their email address.
This information allows us to handle your enquiries, process your booking, send your itinerary as confirmation of your booking by email or post and keep in contact with you from the first time you make contact.
You can also opt for us to remember aspects of this information - your address for example - so that next time you want to make a booking, we already have some details on file. We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party who will be based within the EEA. We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you.
Email marketing and feedback
When you pass us your email address, with your consent, you will be added to our marketing database which we use to advise of special offers and new packages or destinations. In addition on your return from your holiday we will contact you by email for feedback.
Occasionally we ask you to email us with, or we may contact you to obtain, your opinion on a particular subject. We may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.
Please note your email address and all other personal details will never be passed to a third party for their marketing purposes.
You can opt out of the email service at any time by contacting us.
2. Site tracking
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to our websites. This software does not enable us to capture any personally identifying information.
3. Security to protect your information and data retention
As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
In the circumstances set out in this policy, where Amigo passes your information to a third party, we will ensure that the security measures that such party has in place in relation to the processing of your data are at least as stringent as those employed by The Company. This does not apply where we are required by law to pass your information to a third party.
We will retain your information for a reasonable period or as long as the law requires.
4. Disclosure to third parties
Amigo does not sell, trade, or rent your personal information to others. We never disclose information about a passenger to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so.
The Company reserves the right to pass some of your information on to trustworthy third parties that we use for the provision of certain normally for administrative purposes and/or to facilitate your enquiry and/or booking. Please note that any postal addresses, email address or any payment details passed to us by you will not be forwarded to third parties without your express consent excepting the following: where Amigo passes personal data, which includes information about your method of payment and flight booking, to the credit or debit card company that issued the card with which you made your booking.
Where you have consented to receiving marketing information about Amigo, your information may be transferred to, processed, and held by, a third party who will be responsible for making such communications to you on our behalf. The third party will not be allowed to use your information for any other reason unless approved by you. If at any time you withdraw your consent, we will ensure that this third party no longer retains such data about you.
5. Your consent
In using the amigoski.co.uk web site, you consent to the collection and use of this information by Amigo in the ways described above.
If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
If you have any further questions about our Privacy Policy or its implementation, please email us at the following address: privacypolicy@amigoski.com
COOKIE POLICY
BY USING THIS WEBSITE, YOU SIGNIFY YOUR ACCEPTANCE OF THE USE OF COOKIES ON THIS WEBSITE, AS SET OUT IN THIS COOKIE POLICY. IF YOU DO NOT ACCEPT THE USE OF COOKIES ON THIS WEBSITE AS DESCRIBED, PLEASE STOP USING THIS WEBSITE OR DISABLE THE RELEVANT COOKIES.
1. What are cookies and how are they used on this website?
Cookies are text files generated by a website and placed on your computer or on any other device you are using to access the website. Cookies are used on this website for one purpose which is to evaluate, develop and track website usage, improve the user experience and collect standard internet log information and visitor behaviour information. Cookies from third parties facilitate targeted marketing on this and other websites and they (including those set by Google Analytics – see Section 2) are used to evaluate and compile anonymised statistical reports for us on website activity.
No cookies on this website capture a user's name or other information that would identify the user personally. They merely identify a computer or other device. All information collected by cookies on this website is aggregated and therefore anonymous.
Information collected by the marketing cookies on this website will be disclosed to third parties.
Session cookies do not store information on the hard disk of your computer or other device and they expire at the end of your browsing session ie. when you close your browser window the session cookie and information it collected is deleted. Persistent cookies are stored on your computer or other device and they remain there after you close your session until you delete them manually or until your browser deletes them based on the pre-determined period contained within the persistent cookie's file - this website uses both.
This website uses third party cookies. Sections 2 and 3 below contains detailed information about the use of third party cookies in particular marketing and analytics cookies.
We have decided to categorise cookies used on our website based on the UK International Chamber of Commerce's cookie guide, as follows:
i) Cookies "strictly necessary" for functionality of this website's platform. These cookies are essential in order to enable users to move around this website and use its features.
ii) "Performance" cookies which collect information about how users navigate this website, for instance which pages users access most frequently. They identify how users interact with our website, find out which pages seem to hold people up, which pages are not used often, which pages take a long time to load, what pages users tend to visit and in what order. All of this helps us to refine and develop our website to try and make them more usable when a user visits us again in future.
iii) "Functionality" cookies which allow this website to remember choices you make.
For more general information about cookies and how to disable them through your browser, visit www.allaboutcookies.org.
2. Google
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics uses "cookies" (as described above and in particular, the navigation analytics cookie described in the table) to help us analyse how the site is used. The information generated by those cookies about your use of this website and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of this website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may choose not to opt-in to permit use of the Google cookies and thereafter you can prevent that use by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website (see Section 9 above). You may also stop the transmission of information generated by the cookies about your use of this website and of your IP address to Google, by downloading and installing the Google Analytics Opt-out Browser Add-on available here: http://tools.google.com/dlpage/gaoptout.
You may reject or delete the Google advertising cookie ie. you may opt out of Google's interest-based advertising program by visiting the Google advertising opt-out page here: http://www.google.com/policies/privacy/ads/.
We combine data collected by Google Analytics, with data about our adverts that have been shown using Google Adwords, to understand how anonymous users interact with this website after seeing our adverts. We do this to analyse and optimise our advertising campaigns.
3. Share This
This website offers the Share This service to allow users to quickly link pages on this website to Social Media – you need to subscribe to Share This to use these tags and unless you do these cookies will not record any personally identifiable information.
4. Does the policy apply to linked websites?
Our websites may contain links to other websites. This cookie policy only applies to this website so when you link to other websites you should read their own cookie policies.
5. How do we update this cookie policy?
We keep our cookie policy under regular review and we will place any updates on our webpage. This cookie policy was last updated in July 2012.
If you have any further questions about our Cookie Policy, please email us at the following address: cookiepolicy@amigoski.com